| The scope of AskColorado’s
vision requires the oversight of several administrative committees.
The current committee hierarchy is:
• Steering
– creates timetables, regulates task management and controls
collaboration and implementation of the service.
• CVRREPS
– consists of 1 member from each participating library system,
who acts as a liaison between the AskColorado consortium and their
own system.
• Quality
Assurance and Evaluation – maintains high standards
for reference service by acquiring and analyzing feedback, recommending
best practices and reviewing transcripts of staff-patron interactions.
• Policies
and Procedures – establishes 'best practices' for the
overall reference service; handles logistics and addresses copyright
and proprietary database issues; ensures that participating library
systems have followed through with participation requirements;
and, oversees the content and design of the Ask Colorado public
website.
• Marketing
and Public Relations – promotes AskColorado in the media
and through other means.
Additionally, ad hoc committees are
formed and given a charge by the Steering Committee as needed.
Next: The Quality Assurance
& Evaluation Subcommittee |